iCloudHosting Privacy Policy

1. Introduction

iCloudHosting Pvt. Ltd. ("iCloudHosting", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, including iCloudHosting Elements, iCloudHosting Market, iCloudHosting Studio, iCloudHosting Sites, and iCloudHosting Hosted (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services:

2.1 Information You Provide Directly

• Account Information: Usernames, email addresses, passwords, and other registration details
• Contact Information: Name, email address, phone number, company name, and physical address
• Payment Information: Payment agent details, transaction history, and tax information (GST for Indian customers)
• Content: Blogs, photos, item descriptions, forum comments, and support queries
• Domain Registration: Registrant name, organization, address, email, phone number, and contact information for administrative, technical, and billing purposes
• Survey Responses: Feedback and responses to surveys or contests
• Job Applications: CVs, cover letters, interview notes, and application forms

2.2 Information Collected Automatically

• Technical Data: IP address, browser type, operating system, device information
• Usage Data: Pages visited, time spent on pages, referring site, clickstream data
• Location Data: Country, city, and approximate location based on IP address

2.3 Information From Third Parties

We may receive information about you from third-party services when you choose to connect those services with our platform.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services
• To process transactions and send transaction notifications
• To verify domain registration information as required by ICANN and domain registries
• To respond to your inquiries, comments, and support requests
• To send administrative information, such as changes to our terms, conditions, and policies
• To analyze usage trends and preferences to improve user experience
• To prevent, detect, and investigate fraud, security breaches, and other prohibited or illegal activities
• To comply with legal obligations and protect our rights and property
• For recruitment purposes when you apply for a job with us
• For marketing and promotional purposes (with your consent where required)

4. How We Share Your Information

We may share your personal information in the following circumstances:

4.1 Service Providers

We may share information with third-party vendors, service providers, and partners who perform services on our behalf, such as:

• Payment processing
• Domain registration services
• Data analysis
• Email delivery
• Hosting services
• Customer service
• Marketing services

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In connection with any merger, sale of company assets, or acquisition, your information may be transferred as part of that transaction.

4.4 Domain Registration

For domain registrations, we are required to share registrant information with ICANN and the relevant domain registry as part of the registration process.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

• Remember user preferences and settings
• Analyze site traffic and trends
• Deliver targeted advertisements (with consent where required)
• Understand user behavior to improve our Services

You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use certain features of our Services.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and testing
• Access controls to limit who can access your information
• Security incident response procedures

Despite these measures, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information under certain circumstances
• Restriction: Request restriction of processing of your personal information
• Portability: Request transfer of your personal information to another organization
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information in the "Contact Us" section below.

9. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

For domain registration information, we are required to maintain certain records in accordance with ICANN policies.

10. Children's Privacy

Our Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us